WHO WE SERVE

Providers

Solarus has provided a trusted service to greater than 3000 physicians for over 15 years. Our clinics rely on us and count on the quality of Solarus services to meet the clinical needs of their patient’s real time every day.

Patients & Caregivers

Patients are provided the industry’s leading Nebulizers, their insurance billing is handled for them, they are trained on the use of the equipment and supported for any follow up questions or service issues by the Solarus customer call center.

OUR PROMISE TO YOU

Excellent Customer Service

We make it possible for pediatric clinics to provide the highest quality nebulizers to their patients, reducing ED visits and other medical complications by treating the patient at the point of care. Our high touch customer support model includes real time inventory management for each clinic, we handle all of the insurance billing and paperwork after the patient receives the device. Our services also directly supports the improvement of the clinic-physician, patient relationship.

Affordability

We are always looking at our pricing structure and process, while working with the majority of insurance companies in each market to avoid charging patients wherever possible. We are known for working through the appeals process on behalf of our patients to help them get proper financial representation by their insurance. We provide thousands or hardship nebulizers each year ensuring that your patients have treatment options all in alignment with our mission.

Highest Quality Products

We use only the industry’s leading nebulizers from Phillips, Drive & Independence Medical. We offer a lifetime warranty which goes well beyond what is guaranteed by our manufacturers. Solarus is committed to providing the best equipment available to our clinics and your patients.

Integrity and a Soft Touch

Our commitment is to service our clinics with professionalism and integrity. We respect our customers employees, time, space and our mission is to simplify our service and touch to help improve the workflow within each of your offices.

Joint Commission Accredited

Solarus Medical is a Joint Commission accredited Durable Medical Equipment Provider. The JACHO seal ensures the quality and safety of the services and equipment that we provide. The JACHO process for accreditation ensures that all aspects of our business are prepared to safely service each of our clinics and patients in addition to adhering to all relevant industry compliance requirements.  Solarus has been accredited by the Joint Commission since 2008.

Frequently Asked Questions

Should you have any questions relating to our nebulizer services, billing methods, paperwork, diagnosis codes, etc. Please contact us for more info.
01. How do we sign up?
You can visit our about page to find the new clinic information page- fax us the filled out form, or call us with your information and we will set up a date to get started servicing your location
02. What insurances do you work with?
You can find our insurances listed by state in the resources section of our website
03. What information do you need to give out a nebulizer?
We require a copy of a prescription for a nebulizer, a diagnosis, insurance information, the date the machine was given out, and the signature of the child/parent/guardian.
04. Do you offer payment plans for nebulizers?
Yes. If your insurance doesn’t cover your machine, we can work with you to find a fair payment plan for your new machine.

Quick Facts

We use only the industry’s leading nebulizers from Phillips, Drive & Independence Medical. We offer a lifetime warranty which goes well beyond what is guaranteed by our manufacturers. Solarus is committed to providing the best equipment available to our parents and their patients